1. Scope
This Privacy Policy applies to personal data processed by Whitehorse International in connection with: (a) private channel access requests and qualification forms, (b) WhatsApp Business communications and updates, (c) website/landing pages, and (d) internal preference profiling used to improve relevance.
2. What We Collect
We may collect the following categories of information:
- Identity & contact: name, email address, telephone number (including WhatsApp-capable number).
- Location: country/city or current location.
- Qualification information: investment timeline, experience, capital readiness, decision authority, preferences and expectations.
- Polls / quizzes / questionnaires: responses used to refine relevance and build a confidential preference profile.
- Interaction history: messages, replies, content interactions, and administrative notes (where required for service quality and audit).
- Technical: basic device/browser data where provided by the platform (e.g., for security and performance).
3. How We Use Your Information
- Verification & suitability — to assess whether access is relevant and appropriate.
- Channel operations — to administer access, respond to enquiries, and manage private communications.
- Relevance & personalisation — to prioritise and tailor updates, insights, allocations, and invitations based on stated preferences.
- Quality control — to maintain an “action-taker” environment and reduce irrelevant messaging.
- Compliance & security — to protect users, prevent misuse, and meet lawful obligations.
4. Legal Basis
Depending on your location and the nature of processing, we rely on one or more lawful bases:
- Consent — where you opt in to communications and profiling.
- Legitimate interests — to operate a private advisory service, maintain relevance, and protect the integrity of the channel.
- Legal obligation — where required by applicable law or regulation.
5. Communications & WhatsApp
If you opt in, we may contact you via WhatsApp (including WhatsApp Business), telephone, SMS, and email for channel operations, verification, and relevant private updates.
Opt-out
You may opt out at any time by replying “STOP”, requesting removal, or contacting us directly. Opting out may limit or end access to the private channel.
6. Profiling, Polls & Preference Building
We may use your responses (including polls/quizzes) to build a confidential preference profile so that updates remain relevant. This is not “mass marketing” profiling; it is a discretion-led relevance filter.
If you do not wish to participate in profiling, you can request that we limit processing to essential channel operations.
7. Data Sharing
We do not sell, rent, or trade personal data. We do not share member data with third parties for advertising or marketing.
Limited disclosures
We may disclose information only where: (a) required by law or lawful request, (b) necessary to protect rights and security, or (c) to trusted service providers who support operations under strict confidentiality and security obligations (e.g., CRM/communication infrastructure).
8. Security
We apply appropriate technical and organisational measures designed to protect confidentiality and prevent unauthorised access, misuse, or disclosure. Access is restricted to authorised personnel on a need-to-know basis.
9. Retention
We retain personal data only as long as necessary for channel operation, suitability assessment, relevance, and compliance. If access is declined, we may retain minimal records to respect future opt-out requests and protect channel integrity.
10. Your Rights
Subject to applicable law, you may request:
- Access to your data
- Correction of inaccurate data
- Deletion / erasure
- Restriction of processing
- Withdrawal of consent
- Objection to certain processing
Requests are handled discreetly. We may request verification before processing a request.
11. Contact
For privacy requests or questions, contact Whitehorse International via the same channel through which you opted in, or your designated relationship contact.
If you require a signed NDA for VVIP engagement, request it directly and we will provide an appropriate addendum.
12. Cookies & Analytics
We use essential cookies that are required for the site to function securely and correctly. We also use limited, privacy-focused analytics to understand general usage (for example: which pages are visited and whether the experience performs reliably).
We do not use analytics to profile individuals, and we do not sell personal data. By continuing to use this site, you consent to the use of such technologies. You can restrict or disable cookies at any time through your browser settings.
